| 22.6.05 |
|
met up with wanqi... had a great time... shopping... eating... crapping... getting our feet massaged at those iSqueeze stations... while giggling like mad schoolgirls... i think it was just me... but finally had my gelare waffles... and a new skirt... and some ear studs i kinda need to sleep in... lest the holes close up like SML's does... i still want new shoes... darn... like that where got money left to spend in Taiwan??? we spoke about going Bali too... but will have to see how that one goes... dont think my parents will be too keen about me going there... lalalalaaaa... dunnoe why these few days got a lot of inspiration to write stuff like... What i do not like abt the world? wahaha... seriously... dont post blush-inducing tags on the tagboard leh... i dont write well... really... dont want to associate myself with this bad grammar and terrible paragraphing... pui! was at bishan j8's shihlin outlet to takeaway the XXL chicken cutlet for him and his parents... lined up like freaking-twice... coz the guy couldnt decide whether i should get one or two packets... and i had to wait super long coz he din want it spicy... so they had to make it specially for me... okok... back to my complaint... Grouse of the Day: there was this tall, hunky guy in a black polo nike shirt... who was visibly unhappy abt his dan juan taking abit longer than usual... he requested for his omelette to be free of garnishings earlier... but the male cashier was tearing hair from head trying to handle all the orders... and accidentally put the green stuff into his box... he didnt hide that unhappiness... and demanded for another box... so the cashier did just that... and the black-polo-nike-tee guy walked away in a fury... i couldnt exactly swallow the fact that the guy treated the cashier like that... as if the latter were below him or something... he couldnt have at least told him nicely... and asked for another box... which is acceptable... considering some people ARE actually allergic to such stuff... but thats that... the girl after him... even though she saw the whole episode... a mere switching of boxes that came out at exactly the same time... demanded a new box.... saying that it was cold or something... and shot the cashier a cold stare when he reassured her that it was warm... it was merely the switch with the earlier guy... she didnt hide that she was unhappy either... stormed away after glaring at him... with boyfriend in tow... probably knowing that she was in the wrong... but too indignant to admit it... i was third in line... my second line... i had to wait out the next batch of chicken.... coz they gayly (pun not intended, although all the staff were male) sprinkled chilli on all ready... they kinda forgot me... but the guy was super sweet when he finally recalled that i was waiting for a non-spicy... and he apologised really profusely... even after the incident with the two earlier... it was enough to make my day... that he didnt act indignant... and pretend nuthing happened... i dont need service staff to be perfect... coz us, customers, arent too... treat salespeople how you want to be treated... with respect... it's all about karma man... i remember watching jennie chua from the raffles group of hotels in a CNA program once... name courtesy of vivien... coz i momentarily forgot... she was answering a question about the standard of service in singapore... in comparision to overseas... and she mentioned about how we actually DO have great service... but that service is a two-way business... u need great customers in order to have great service people... that sounds lame... but i hope i put the point acrosss... coz she did beautifully... stop acting like these people owe you a living... they are just doing their job.... plz be nice to them... return their greeting... thank them if they provided good service... acknowledge them... dont ignore them... even the pesky, irritating cling-to-ur-back ones... smile... especially if it's me... havent had a chance to do sales... not that i want to... in fact, i'm actively avoiding it... coz of people like those mentioned... i'm not saying i'm the perfect customer... but these pple deserve some decency ya? ----Stef stopped rambling at 01:18 --Link to Post |
| template and images ©
elementopia 2003 |